ClassCheck

1. Preamble

This Privacy Policy ("Policy") is designed to help you understand what information we collect, why we collect it, and how you can update, manage, export, and delete your information. This Policy applies to all services offered by ClassCheck ("we," "our," or "us") via our website classcheck.in (the "Service").

2. Definitions

• Personal Data: Any information relating to an identified or identifiable natural person.
• Processing: Any operation performed on Personal Data, such as collection, recording, storage, use, disclosure, or erasure.
• Data Controller: The entity which, alone or jointly with others, determines the purposes and means of the processing of Personal Data. For the purpose of this Policy, ClassCheck is the Data Controller.
• Data Processor (or Service Provider): Any natural or legal person who processes the data on behalf of the Data Controller.

3. Information We Collect

We collect information to provide better services to all our users. The types of information we collect include:

• Information You Create or Provide to Us: When you create an account, you provide us with personal information that includes your name, email address, phone number, and school/institution.
• Information We Collect as You Use Our Services:
  • Log and Usage Data: We collect service-related, diagnostic, usage, and performance information. This may include IP addresses, browser type, ISP, pages visited, operating system, date/time stamps, and clickstream data.
  • Device Data: We collect data about the device you use to access our Service, such as hardware model, operating system information, and device identifiers.
  • Location Data: We may collect information about your general location (e.g., derived from your IP address) to provide localized content and for analytics.

4. How We Use Your Information

We use the data we collect for the following purposes:

• Provide, Maintain, and Improve Our Services: To deliver our services, including processing transactions, and to improve platform functionality.
• Personalize Services: To customize content and your user experience.
• Measure Performance: To understand how our services are used, allowing us to improve them.
• Communicate with You: To interact with you directly, such as sending you notifications, administrative messages, and responding to your inquiries.
• Protect ClassCheck, Our Users, and the Public: For security purposes, including fraud prevention, and to enforce our terms of service.
• Research & Development: To develop new services and features.

5. Sharing & Disclosure of Information

We do not sell your personal information. We only share it in the following circumstances:

• With Your Consent: We will share personal information outside of ClassCheck when we have your explicit consent.
• With Service Providers (Sub-processors): We share information with trusted third-party vendors who perform services for us (e.g., cloud hosting, data analytics, payment processing). These providers are contractually obligated to safeguard your data.
• For Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred. We will provide notice before your information is transferred and becomes subject to a different privacy policy.
• For Legal Reasons: We will share information if we believe in good faith that it is necessary to:
  • Meet any applicable law, regulation, legal process, or enforceable governmental request.
  • Enforce applicable Terms of Service, including investigation of potential violations.
  • Detect, prevent, or otherwise address fraud, security, or technical issues.

6. Your Privacy Controls

You have choices regarding the information we collect and how it's used:

• Managing Your Information: You can review and update your account information at any time by logging into your account settings.
• Exporting Your Data: You can request an export of a copy of your data in a machine-readable format.
• Deleting Your Data: You can request the deletion of your account and associated data. We may need to retain certain information for legal or legitimate business purposes.

To exercise these controls, please contact our Grievance Officer.

7. Cookies and Tracking Technologies

We use essential and analytical cookies. You can manage your consent via our cookie banner or browser settings. Declining cookies may affect site functionality.

8. Data Retention & Security

We retain your data for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements. We employ a variety of security measures, including encryption and authentication tools, to help protect your information.

9. International Data Transfers

Your information may be transferred to — and maintained on — computers located outside of your country where data protection laws may differ. We will ensure that adequate data protection safeguards, such as Standard Contractual Clauses, are in place for any such transfers.

10. Children's Privacy

Our service is not intended for individuals under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from Children. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us.

11. Global Compliance (DPDPA, GDPR, CCPA)

We are committed to complying with major data protection regulations:

• For Users in India (DPDPA): You have rights to access, correct, erase, and redress grievances regarding your data.
• For Users in the European Economic Area (GDPR): You have rights including data portability, restriction of processing, and the right to lodge a complaint with a supervisory authority.
• For Users in California (CCPA): You have the right to know what personal information is collected, to delete it, and to opt-out of its sale. We do not sell your personal information.

12. Changes to This Privacy Policy

We may change this Privacy Policy from time to time. We will post any changes on this page and, if the changes are significant, we will provide a more prominent notice. Your continued use of the site after any change will constitute your acceptance of such change.

13. Governing Law & Jurisdiction

This Privacy Policy shall be governed by the laws of the Republic of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in New Delhi, India.

14. Grievance Officer & Contact Us

In accordance with India's IT Act, 2000, the name and contact details of the Grievance Officer are provided below: